Do Not Call Solutions!
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If you are going to use a Telemarketing List
from a Telemarketing List Broker for an outbound
telemarketing campaign, you need to register with the FTC for
the Do Not Call list.
I have used DNC Solutions for several years. Don Holbrook and
his team are great to work with. I give them my highest recommendation.
They are fast, their processes are simple and their knowledge
is extensive. They stay on top of every law, whether state or
federal. I wouldn't run an outbound campaign without them.
There may be other quality firms providing these services.
I just haven't used them. You can find DNC Solutions online.
Tell Don that you were sent by FreeCallCenterQuotes.com!
Here is information from the FTC about the Do Not Call legislation
and procedures. You HAVE to know this stuff as there are huge
fines for violators. The government is very serious about enforcement.
Don't risk getting caught! This is from the FTC at:
https://telemarketing.donotcall.gov/FAQ/FAQBusiness.aspx
National Do Not Call Registry
What kinds of organizations may access the National
Registry?
Seller – includes any organization that, in connection
with a telemarketing transaction, provides, offers to provide,
or arranges for others to provide goods or services to the customer
in exchange for consideration. A seller also may be a telemarketer,
if it is calling on its own behalf. Or a seller may retain one
or more telemarketers.
Telemarketer ("TM") – includes any person who,
in connection with telemarketing, initiates or receives telephone
calls to or from a customer. Telemarketers may access the National
Registry at no charge if they are authorized to use their seller/client’s
Subscription Account Number (SAN), and they use the data they
download only for that client. Telemarketers also may gain "independent
access" to the National Registry if they wish to do so
voluntarily by paying their own access fee and if they agree
to the certification requirements. Even if telemarketers gain
"independent access," they may not use the data to
place calls except as authorized by a seller/client’s
SAN.
Service Provider ("SP") – a person that provides
assistance to sellers or telemarketers to engage in telemarketing,
such as list brokers and service bureaus. Service Providers
may access the National Registry at no charge if they are authorized
to use their seller/client’s Subscription Account Number
(SAN), and they use the data they download only for that client.
Service Providers also may gain "independent access"
to the National Registry if they wish to do so voluntarily by
paying their own access fee and if they agree to the certification
requirements. Even if service providers gain "independent
access," they may not use the data to place calls except
as authorized by a seller/client’s SAN.
Exempt Organizations ("EO") – an organization
that is exempt from both the FTC’s and FCC’s requirements
to access the National Registry, but that voluntarily chooses
to access the information solely for the purpose of preventing
telephone calls to telephone numbers in the National Registry.
Exempt Organizations include charities or non-profit organizations,
organizations engaged in political solicitations or surveys,
or sellers or telemarketers that call ONLY consumers with whom
they have an established business relationship or from whom
they have obtained the express written agreement to call. See
16 CFR § 310.4(b)(1)(iii)(B)(i) and (ii). Exempt Organizations
must wait three business days following the submission of their
request to access registered telephone numbers before they may
be given access to such numbers. We may contact you if we have
questions about your status.
What is an Organization ID?
For each organization that creates a profile, the system creates
a unique number known as the Organization ID. This ID must be
used together with a password to log in and access the National
Registry.
Who is the Authorized Representative for an organization?
An Authorized Representative is the person in an organization
who certifies that the organization will comply with the requirements
of the National Registry and serves as the point of contact
for law enforcement and for the National Registry’s Help
Desk; pays for area codes, if a fee is owed; and manages passwords.
What is Certification?
The Authorized Representative and the person accessing telephone
numbers for any organization must certify compliance with the
requirements of the National Registry. No organization will
be permitted access until certification is complete. Here is
the full text of the Certification:
I am authorized to certify and do so certify on behalf of my
Organization, as well as any Clients for which my Organization
is accessing the National Do Not Call Registry:
- that I have reviewed the Federal Trade Commission’s
amended Telemarketing Sales Rule, 16 CFR Part 310, and the
Federal Communication Commission’s Rules and Regulations
Implementing the Telephone Consumer Protection Act of 1991,
47 CFR Section 64.1200, I am familiar with their requirements
as they pertain to my organization, and our access to the
National Registry is permitted by law and is solely to comply
with the provisions of these Rules, or to otherwise prevent
telephone calls to telephone numbers on the National Registry;
- that our statements to the Federal Trade Commission in
connection with accessing the National Registry, including
our identification of Organization, Representative, Clients
(if any), and status as an Exempt Organization (if claimed),
are true, correct, and complete;
- that our fee(s) for access to the National Registry, if
required by law, either has been or will be paid before downloading
any data from the National Registry; and
- that our use of this National Registry Web site establishes
our actual knowledge that abusive telemarketing acts or practices
are unfair or deceptive and prohibited by law, and that such
illegal acts may include:
- selling, renting, leasing, purchasing, or using any data
in the National Registry for any purpose except compliance
with the provisions of the FTC and FCC regulation of telemarketing
or otherwise to prevent telephone calls to telephone numbers
on the National Registry;
- participating in any arrangement to share the cost of accessing
the National Registry, including any arrangement with any
telemarketer or service provider to divide the costs to access
the National Registry among various clients of that telemarketer
or service provider;
- initiating an outbound telephone call to a person’s
telephone number on the Registry unless otherwise authorized
by law.
The text below is provided only to Exempt Organizations when
they are certifying compliance. They are required to indicate
the type of Exempt Organization they are by checking the radio
button beside their selection.
NOTICE CONCERNING EXEMPT ORGANIZATION STATUS:
I am authorized to certify that my organization is an Exempt
Organization for the purpose of accessing the National Do Not
Call Registry and thus should be given access to the Registry
without charge. I understand that it is a violation of federal
law for my organization to access the Registry without charge
if payment of the fee is required by law.
Choose the description that best fits your organization's exempt
status:
- Charitable Calls and/or Tax Exempt
- Survey Calls
- Political Calls
- Established Business Relationship/Express Agreement Calls
Other
See, e.g., 16 C.F.R. § 310.4(b)(1), (b)(2), 310.8(e);
see also 47 C.F.R. 64.1200.
What is a Subscription Account Number?
A Subscription Account Number (SAN) is a unique number identifying
an organization’s subscription to area codes in the National
Registry. The SAN is assigned when payment is accepted. At the
end of the annual subscription period, the SAN expires. Click
here to see how an organization may use its SAN.
What is the annual subscription period?
The annual subscription period is the twelve months following
the first day of the month in which an organization’s
subscription is accepted. For example, if an organization subscribes
on September 15, 2003, its annual subscription period will expire
on August 31, 2004. During its annual subscription period, an
organization may download registered telephone numbers in area
codes for which it has subscribed.
What is an EIN? What is an SSN?
An Employer Identification Number (EIN) is a number assigned
by the Internal Revenue Service to companies and organizations.
You are required to enter your organization’s EIN to create
a profile, unless you are the sole owner or proprietor of the
company or organization. An EIN has the format nn-nnnnnnn.
A Social Security Number (SSN) is a number assigned to an individual
by the Social Security Administration. If you do not have an
Employer Identification Number (EIN) because you are the organization’s
sole owner or proprietor, then you must enter your Social Security
Number to create a profile. The SSN has the format nnn-nn-nnnn.
What area codes are in the National Registry?
The area codes in the National Do Not Call Registry cover the
50 states, the District of Columbia, Puerto Rico, U.S. Virgin
Islands, Guam, North Mariana Islands, American Samoa, and toll-free
numbers (500, 800, 866, 877, 880, 881, 882, and 888). There
are currently 317 area codes, including toll-free numbers.
For more information on the Do Not Call regulations, see:
https://telemarketing.donotcall.gov/
Telemarketing
Lists
Telemarketing Lists. Please check
out the Telemarketing List Directory for further information
about Telemarketing and Mail List Brokers.
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