What is Telecommunications?

Telecommunications refers to long-distance communication (the Greek tele means "far off"). At present, such communication is carried out with the aid of electronic equipment such as the Radio, Telegraph, Telephone, and Television. In earlier times, however, smoke signals, drums, light beacons, and various forms of semaphore were used for the same purpose. The information that is transmitted can be in the form of voice, symbols, pictures, or data, or a combination of these. The physical equipment for a telecommunications system includes a transmitter, one or more receivers, and a channel or means of communication such as the air, water, wire, cable, communications satellite, or some combination of these.

Broadly refers to electronic communications systems including telephones, but in the context of computer systems, today it generally refers to information transmission via telephone lines or other channels between geographically distant computers.

With in the call center world, telecommunications generally refers to the Local and Long Distance Phone and Data carriers. In the late 80s, the telecommunication industry was given birth with the divestiture of MA Bell and the ability for new companies to compete against AT&T. In the early 90s, the call center industry blossomed under the Long Distance wars between AT&T, Sprint and MCI.

With the increasing competition of low long distance rates, the telecommunication giants substantially cut back the amount of outsourcing they gave to the Call Center service bureaus. This scale back, along with an over-capacity of seats within the industry caused a number of call centers to close their doors.
Today, telecommunication companies include ISPs, broadband companies, local phone service, local and national long distance, wireless services and cell phone services.


Telecommunication Providers
Telecommunication Providers. Please check out the Telecommunication Providers Directory for further information about Telecommunication Providers that provide Long Distance, Broadband, DSL, Telecom and Local Phone services.

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